Shipper pre-calls, defined Why pre-calls are so important Reduce downtime Get clear directions Confirming shipper/receiver hours Identifying special equipment Planning for parking Strengthening communication The right questions to ask during a pre-call Common mistakes to avoid Every driver has experienced it at some point — pulling into a shipper or receiver, only to find out they’ve used the wrong entrance, the facility isn’t open yet, or several drivers are waiting in line ahead of them to get loaded or unloaded.
