Bellyacher, grumbler, whiner — these are all synonyms of a complainer. As a driver recruiter here at Anderson Trucking Service (ATS), I’m used to hearing tons of complaints — whether it’s about ATS or the trucking industry in general. Some common complaints among truck drivers in the industry include bad pay, lack of home time and lack of respect. Other issues may include poor equipment and lack of support from dispatchers or other staff. If you want to learn more about ATS and what we have to offer or if we might be the right company for you, we’re glad you’ve found your way here. While some people like to complain just for the sake of complaining, that doesn’t mean their complaints don’t have merit. That’s why we’ve put together a list of the top complaints about ATS along with some explanation regarding the reason we do what we do here. Then, it’s up to you to decide if it’s the right company for you. Complaint #1: The Pay is Too Low and There are No Loads You’d be hard-pressed to find a driver in the industry right now that doesn’t have some sort of complaint about their pay. Unfortunately, that’s the reality of the market we’re in right now. Parts and labor shortages during the height of the pandemic, inflation and a shift in consumer spend have all played a role in fluctuating freight prices. While freight rates were at an all-time high during the pandemic, rates have dropped significantly since. If you’re a newer driver, this may have been a major shock to you. For more seasoned drivers, it’s probably nothing new. Despite freight rates being lower now than they were in, say, 2020 or 2021, rates are still higher than what they were pre-pandemic.
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