Truck Driver Relationships & Trucking Trivia | Ep 6

Welcome to Diesel Diaries! Today’s episode features two key figures in the Anderson Trucking Service family: Jackie, a driver manager in the specialized division, and Dennis, a long-time driver with ATS. Together, they share insights about their experiences, the importance of communication, and what it takes to be successful in the trucking industry.

Jackie’s Journey as a Driver Manager

Jackie has been with ATS as a driver manager since 2018, working in the specialized division, which handles open deck freight like flatbed and heavy haul loads. Despite the occasional tough day, Jackie loves her job and credits the strong relationships she has built with her drivers as one of the key reasons for her continued enthusiasm.

She manages a group of drivers, including Dennis, who has been with ATS on and off since 2011. Dennis’ early years involved working with another fleet manager before Jackie took over. As a driver who’s been through several transitions within the company, Dennis’s relationship with Jackie has grown into one based on mutual respect and effective communication.

Dennis: An ATS Driver

Dennis started driving for ATS in 2011, took a short break in 2015 due to health issues, and returned to continue his work in specialized freight, including blade transportation. Over the years, Dennis has seen various changes in the industry and at ATS, but the one constant has been his dedication to the job and the strong partnerships he’s developed with his fleet managers.

Dennis values clear communication, something he and Jackie both emphasize as crucial for a successful driver-manager relationship. For Dennis, knowing his load details ahead of time and having a manager who understands his preferences is key. He appreciates when his manager knows his likes and dislikes regarding routes and loads, making his job more predictable and less stressful.

The Costs of Life on the Road

During the episode, the conversation shifts to some of the more overlooked costs of life on the road, such as showering at truck stops, which can range from $10 to $20. While many drivers try to use free showers when fueling up, these costs add up quickly, reminding listeners that trucking is an expensive career. Other everyday items like deodorant or a simple meal at a truck stop also tend to cost more than most people expect, further highlighting the financial realities that drivers face.

Expectations Between Driver and Manager

The relationship between a driver and their manager goes beyond just work assignments. Dennis expects Jackie to understand what loads are important to him, both in terms of pay and location. He values being able to trust that Jackie will have his back, ensuring that the loads he’s offered align with his preferences, and allowing him to stay on track with his schedule.

From Jackie’s perspective, she appreciates drivers like Dennis who communicate effectively, keep her informed of their schedule changes, and even take the initiative to call shippers or receivers directly. This level of organization helps everyone stay on top of things and ensures smooth operations.

The Personal Side of Trucking

The conversation also touches on the personal bonds that form in the trucking world. Dennis and Jackie joke about the close relationships drivers develop with their managers, often referring to them in familial terms. Dennis’s wife, Tracy, affectionately calls Jackie "wife number three," a playful nod to the amount of time Dennis spends talking with his driver manager.

This lighthearted exchange underscores the unique dynamic in trucking, where drivers are often away from their families for extended periods and rely heavily on their fleet managers for support, not just professionally but personally as well.

The Game: A Fun Break from Business

To lighten the mood, the episode includes a fun "newlywed-style" game where Dennis and Jackie, along with other participants, answer questions about each other. Questions range from “Who talks more?” (Jackie wins that one) to “Who is more likely to get out of something they don’t want to do?” (Dennis admits he’s good at saying no when it benefits him.) 

Driver Appreciation: A Time to Reflect

With Driver Appreciation Week coming up, the conversation turns to recognizing the hard work that drivers do every day. Dennis and Jackie both acknowledge the challenges drivers face, from long hours on the road to being away from their families. They emphasize that while it’s important to show appreciation during this special week, it’s equally vital to remember the value drivers bring year-round.

Drivers are the backbone of the nation’s supply chain, ensuring that food, fuel, and goods make it to their destinations on time. The episode concludes with a heartfelt thank you to all the drivers who keep the country moving.

For audio listeners and more episodes: